RETURNS AND REFUNDS

Our support hours are Monday to Saturday, 9 am to 6 pm IST.

After placing the order, the customer can cancel the order within 24 hours if the customer wishes to by emailing us at doughpshope@gmail.com or calling us at +91 8860110347

In case the payment has already been made, the refund will be processed via Razorpay or PayU Biz within 2 working days.

In case the products are delivered to you damaged, kindly send us related images of the same on our Instagram Handle or email us at doughpshope@gmail.com within 24 hours of delivery. Any request beyond this time will not be accepted. 

For Further Queries :

Email: doughpshope@gmail.com

Contact: +91 8860110347

DOughp shope's shipping policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-4 business days.

 

Orders are prepared only when new orders are received. Shipping of orders is done only on business days(Monday-Friday).

Delays in the shipping of orders can be experienced due to lockdowns in various cities and states. All delays in shipping would be communicated through email. You can email us at doughpshope@gmail.com for further queries.

Shipment confirmation and order tracking

Customers will receive a delivery confirmation at their email address at the final checkout.

Orders can be tracked on delhivery.com